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How do I change my account email?

Request an email change, complete confirmation and troubleshoot a missing message.

Request the change in Account Settings

  1. Open Account Settings from your account menu.
  2. Under Email address, choose Change email.
  3. Enter the new address and choose Send confirmation.
  4. Follow the confirmation instructions sent by the sign-in service before relying on the new address.

Why has the address not changed?

Submitting the request is not the same as completing confirmation. Check the spelling, inbox and spam folder for the new address, and the old inbox too if another confirmation is requested. Keep access to your current email until the change is complete.

If a confirmation does not arrive or an error appears, with the error. Never share confirmation links or passwords. Changing this account email does not automatically change public website or digital card contact details.

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