How do I delete my account?
Prepare exports, confirm permanent account deletion and understand cleanup limitations.
Before you delete
Keep the PDFs and website content you need, and export contact and newsletter submissions. Deleting your account is permanent. It is not a way to reset a password or fix a temporary loading problem.
Confirm the deletion
- Open Account Settings and choose Delete account.
- Read the warning and type DELETE exactly.
- Choose Delete my account. On success you are signed out and returned to the homepage.
Does this erase every copy of my data?
The deletion flow removes your sign-in account and related website records and attempts to clean up uploaded images, logos and browser icons. File cleanup can fail independently, so do not treat a success message as proof that every stored file has been erased.
Account deletion does not currently explicitly clear the separate saved-tool profiles, customers and document records. If you need complete removal of those records or uploaded files, so the scope can be checked and handled.
PDFs downloaded to your devices and guest details saved in your browser are not erased remotely. Remove those copies yourself if needed. Backup and log retention are governed by the Privacy Policy, not an instant-erasure promise.
What if deletion fails?
Keep the error message and contact us. Do not repeatedly submit deletion requests or assume that an error means every part of your data is unchanged.
Related articles
How many sites can I create?
Managing multiple websites and what to do if another site will not create.
How do I delete my site?
Permanently delete a website. This cannot be undone.
How do I change my account email?
Request an email change, complete confirmation and troubleshoot a missing message.